Documents in End-user Application

Secure Password Reset Web Application

1. Overview This application allows users to set a new password on their LDAP account when they lost their current password or if it expired. It uses the OpenOTP second login factor (SMS, Token or Yubikey) to authenticate the password reset operation. Alternatively, TiQR (QRCode login) and PKI access with user certificate can be used as authentication back-ends. RCDevs Password Reset is compliant with any LDAP password including AD Domain passwords, UNIX passwords and even SAMBA accounts.

User Self-Registration

1. Overview User Self-Registration (SelfReg) application is a web application provided by RCDevs installed on the WebADM server. This application allows users to manage their OTP Token and U2F key enrollment. Users are also able to manage their OTP list, SSH key for SpanKey and TiQR Sign. The SelfReg application is similar to the User Self-Service Desk, the only difference between both applications is that the Self-Registration can be accessed only with a WebADM Administrator request.

Administration Help Desk

1. Overview Note This web application is in the beta testing stage. The purpose of this web application is to provide an easy to use interface for the most common “tier 1” support task, typically performed by a Help-Desk function in a company IT organization. This Web application is designed for internal (corporate) use and includes several self-management features like: Activate users for OpenOTP use View and manage account information such as email, mobile phone numbers, etc… Reset LDAP password Send password reset or token registration links Enrol, re-synchronize and test a Software / Hardware Token or Yubikey Manage user certificates Manage SSH keys (SpanKey) Administration Help Desk web application must be installed on your WebADM server(s) and can be accessed through WAProxy or another reverse-proxy configured with WebADM.

User Self-Service Desk

1. Overview This Web application is mostly designed for internal (corporate) use and includes several self-management features like: Manage account information such as email, mobile phone numbers, etc.. Reset LDAP password according to a configurable password policy Enroll, re-synchronize and test a Software / Hardware Token or Yubikey Enroll the TiQR mobile application Manage own user certificates The installation of SelfDesk is straightforward and only consists of running the self-installer or installing it from the RCDevs repository and configure the application in WebADM.