Self-Service & Help Desk Applications
End-User Helper Applications
Simplify your help-desk processes by letting the users handle themselves most of the self-management tasks.
RCDevs security solutions are provided with some end-user helper applications (called WebApps) which are optional components in WebADM. These applications are part of your security infrastructure and in some circumstances may simplify a lot of your help-desk processes by letting the users handle most of the self-management tasks like Token enrollment or account/password management.
WebApps are generally companion portals for your RCDevs’ Web Service applications. For example, in some use-cases, OpenOTP requires the end-users to enroll, test or resynchronize their Tokens.
For public use, WebApps can easily be embedded inside your own Web site or deployed on the Internet with RCDevs WebADM Publishing Proxy Server.