Infrastructure change
WARNING:
RCDevs DNS and Infrastructure change
Due to the end of support of current infrastructure, we can not upgrade the actual servers and we have to re-build new instances. Unfortunately, that means the public IP addresses of these servers will change.
This change prevents access to these services based on existing IPs addresses.
This change prevents access to these services based on existing IPs addresses.
Customers running WebADM v2 are not impacted by this upgrade and should ignore this message.
Customers using DNS names (normal situation) for RCDEVS service should ignore this message.
Customers using IP in firewall rules for outgoing connections to cloud.recdevs.com are impacted by whatever versions of WebADM.
The change will occur the January 15th, 2021
Please read below for people running WebADM 1.x versions:
Have a look on your WebADM config (/opt/webadm/conf/servers.xml for push and license section)
The default configuration on WebADM servers should be the following :
Push configuration
License configuration
AND on your firewalls, check if your are filtering these IPs to allow WebADM to access to push and license services :
91.134.128.157 => LoadBalancer IP – (available until January 15th, 2021 Not available anymore after that)
149.202.186.103 => Push/License servers IP – (available untilJanuary 15th, 2021 Not available anymore after that)
217.182.140.129 => Push/License servers IP – (available until January 15th, 2021 Not available anymore after that)
149.202.186.103 => Push/License servers IP – (available untilJanuary 15th, 2021 Not available anymore after that)
217.182.140.129 => Push/License servers IP – (available until January 15th, 2021 Not available anymore after that)
If there is an infrastructure incident, this will result in the decommissioning of the faulty servers and then will imply an IPs rotation on our DNS.
That’s why we always advise using DNS names for communication with external services instead of using IP addresses of our backend.
Please, do not use IP addresses unless you are ready to change them regularly.
That’s why we always advise using DNS names for communication with external services instead of using IP addresses of our backend.
Please, do not use IP addresses unless you are ready to change them regularly.
As a Memo DNS names are :
push.rcdevs.com port 7000 or 443
license.rcdevs.com port 7001
cloud.rcdevs.com port 443, 7000 or 7001
license.rcdevs.com port 7001
cloud.rcdevs.com port 443, 7000 or 7001
We still advise all customers to think about planning a migration to WebADM v2.
To request an online demo, you only have to create your account or contact us.
Online Demos are available for free to let you try RCDevs multi-factor in 5 minutes and authenticate with your mobile or Yubikey.
